Privacy Policy
Last updated: February 2, 2026
1. Introduction
DoodleToyz ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at www.doodletoyz.com.
DoodleToyz is designed for parents and guardians to create toys from their children's artwork, and we are committed to complying with applicable children's privacy laws.
2. Information We Collect
Personal Information You Provide
When you create an account or place an order, we collect:
- Account Information: Name, email address, and password
- Shipping Information: Full name, street address, city, state, ZIP code, country, phone number
- Payment Information: Credit card details (processed securely through Stripe - we do not store complete card numbers)
- Communication Data: Messages you send to our support team
Uploaded Content
- Drawings/Images: Artwork uploaded to create toys
- File Metadata: File size, format, and upload timestamp
- Generated 3D Models: AI-created 3D model files based on uploaded drawings
Automatically Collected Information
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent on site, clicks, navigation patterns
- Cookies: Small data files stored on your device (see Cookies section below)
3. How We Use Your Information
We use your information for the following purposes:
Service Delivery
- Process and fulfill your orders
- Generate 3D models from uploaded drawings using AI technology
- Coordinate manufacturing and shipping
- Send order confirmations, updates, and tracking information
Communication
- Respond to customer service requests
- Send important service announcements
- Notify you about your order status
Platform Improvement
- Analyze usage patterns to improve our service
- Develop new features and products
- Improve website performance and user experience
Legal & Safety
- Comply with legal obligations
- Protect against fraud and abuse
- Enforce our Terms of Service
- Moderate content for child safety
4. Information Sharing
We do not sell your personal information. We may share information only in these limited circumstances:
Service Providers
We share information with trusted third-party service providers who help us operate our business:
- Meshy AI: AI service for generating 3D models from drawings
- Stripe: Payment processing (they handle all credit card transactions securely)
- Cloud Storage: Secure storage for uploaded images and 3D model files
- Shipping Partners: Carriers for order delivery
- Manufacturing Partners: 3D printing services that create your physical toys
All service providers are contractually obligated to protect your information and use it only for the specified purposes.
Legal Requirements
We may disclose information when required by law, to comply with court orders or legal processes, to protect our rights, property, or safety, or to investigate fraud or security issues.
Business Transfers
If DoodleToyz is acquired or merged with another company, your information may be transferred to the new entity.
5. Children's Privacy
DoodleToyz is intended for use by parents or legal guardians. We do not knowingly collect personal information directly from children under 13. Any drawings or content uploaded are provided by adults on behalf of children.
Parents and guardians have the right to:
- Review the personal information we've collected
- Request deletion of their child's personal information
- Refuse to allow further collection or use of their child's information
If you believe a child has provided us with personal information directly, please contact us immediately at office@doodletoyz.com
6. Data Security
We implement robust security measures to protect your information:
- Encryption: All data transmitted using SSL/TLS encryption (HTTPS)
- Secure Storage: Data stored on encrypted servers
- Access Controls: Limited employee access to personal information
- Payment Security: PCI-DSS compliant payment processing through Stripe
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your information for different periods:
- Account Information: Until you request deletion or after 2 years of inactivity
- Order History: 7 years for tax/accounting purposes
- Uploaded Drawings: Until you delete them or close your account
- 3D Models: Stored with associated orders for 90 days after delivery
- Communication Logs: 3 years for customer service purposes
After these periods, we securely delete or anonymize your information.
8. Your Privacy Rights
Depending on your location, you have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your information
- Portability: Receive your data in a machine-readable format
- Opt-Out: Unsubscribe from marketing communications
California Residents (CCPA)
You have the right to know what personal information we collect, request deletion, and know that we do not sell your personal information.
European Residents (GDPR)
You have additional rights including the right to object to processing, restrict processing, and lodge a complaint with your supervisory authority.
To exercise these rights, contact us at office@doodletoyz.com. We'll respond within 30 days.
9. Cookies
We use cookies and similar technologies to:
- Essential Cookies: Required for site functionality (login, shopping cart)
- Analytics Cookies: Track usage patterns to improve our service
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. Note that blocking all cookies may limit some site functionality.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we'll update the "Last Updated" date and notify you via email or by posting a notice on our website. Your continued use of our Service after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at office@doodletoyz.com